Client Profile:  Connecticut Casino.

Challenge:    Our customer, in an effort to increase customer service, prepares to launch a new customer rewards portal.  Due to the systems visibility and integration points, business stakeholders grow concerned about the portal's ability to handle an increase in load and stress.

Solution:  SQA provides immediate consulting exposing the risks of a portal crash and the domino affect this would have on additional core systems such as slot operations and hotel reservations systems.  Within days key issues are identified and a performance baseline is established.  This data proves critical in a decision to delay launch dates. 

Impact:  Our client is able to avert a potentially disastrous new feature launch and it is estimated that millions of dollars are saved as a result.